Samsung Galaxy F23 5g network issue

[Ludon]

Dear Samsung Team,

After updating to new os update I'm facing network problem on my phone as it automatically crashed and disconnected form wifi as well as mobile signal network in a good network coverage area in open space.

I have reset the network and still facing the problem.

Thank you

[GM1990]

Mine has no problem

[goodthings]

Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots, interchange Sim in slots, turn off power saving mode then try to it's again. If you like please accept as a solution it's help to others users also, click 3dots in my reply section and click on accept solution. Thanks.

[DeAThKinG]

Same I also got this issue

[azizk2264]

I think all F23 user facing same problem after install latest update.
I changed my mobile network from jio to airtel but still facing same problem.
In every 2 to 5 minutes fluctuating from 5G to 4G and draining battery very fast.

[Dc_153]

That is because of overheating..the 5g is downgrading to 4g....the new One UI 6 has damaged the processor ...

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, kindly follow the easy troubleshooting steps which might help to solve the issue.

Check device network in open area
Check device network mode settings
Please follow the steps: Navigate to apps screen and tap on Settings>> Tap on Connections>> Tap on Mobile networks>> Tap on network mode SIM1 or SIM2>> Select network mode
Note: We recommend to set device network mode as 5G/LTE/3G/2G (auto connect) mode.

Check network operator settings
Kindly set device network operator as "Automatically".
Please follow the steps: Navigate to apps screen and tap on Settings>> Tap on Connections>> Tap on Mobile networks>> Tap on Network operators>> Select automatically>>
Note: We recommend to set device network operators as automatically.
Tap on OK>>Registered on network.

Check SIM cards
Kindly do check same SIM card in another phone or another SIM card in same phone to verify the issue.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

[Jayant0598]

Same my phone network 5g to 4g again and again i am disappointed please fix 5G network

[Sarvesh12345]

Mere Samsung glexy f 23 ka Network connection bahot kharab hai.
Usi jagah dusare fone me acha Network rahta hai.
Fone call nahi ho raha