Original topic:

Hi, im using samsung galaxy f15 5g . Anyone facing speaker issue.stopped working

(Topic created on: 03-31-2024 11:17 AM)
800 Views
sirru2495
Beginner Level 2
Options
Galaxy F
Anyone facing speaker issue. Suddenly stops working after sometime working. 
5 Comments
storm45
Active Level 3
Galaxy F
No I didn't try contacting nearby customer care center
storm45
Active Level 3
Galaxy F
If your device is in warranty, you will get exchanged or fixed the issue
0 Likes
cs_member10
Expert Level 5
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Disconnect all accessories
Disconnect anything plugged into the headphone jack like, selfie stick, headphone, Bluetooth, etc.
Remove any third-party case, protective films, or any other accessory that usually comes in contact with your device. (If any)

Check device volume settings: Please follow the below steps:
Navigate to apps screen and tap on Settings>>Tap on Sound & vibration>>Tap on Volume>>Drag the volume adjustment bar left or right to increase or decrease the device volume.
To verify, play music and check the music sound. If the sound quality is good, then your speaker is working fine.

Clear Sound picker data: Please follow the below steps.

Got to Settings
>>Apps>>Filter and sort>>Enable "Show system apps"
>>Tap "OK">>Search Sound Picker>>Tap on storage>>clear data of Sound picker.

Clear SoundAlive data: Please follow the below steps.
Got to Settings>>Tap Apps>>Tap Filter and sort>>Tap Enable "Show system apps">>Tap "OK">>Search "SoundAlive">>Tap Storage>>Tap Clear data

Clear Adapt sound data: Please follow the below steps.
Got to Settings>>Tap Apps>>Tap Filter and sort>>Enable "Show system apps"
>>Tap "OK">>Search "Adapt Sound">>Tap Storage>>Tap Clear data

Reset app preference: Please follow the below steps.

Got to Settings>>Tap Apps>>Tap Three dots (Appearing at top right corner)>>Tap Reset app preferences (It will reset the permissions of all applications).>>Tap Reset

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset the device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support.

0 Likes
nitin3708
Active Level 5
Galaxy F
In f15 5g have many issues
Like app crashing,lag,
0 Likes
hari55
Beginner Level 2
Galaxy F
My phone's speaker 🔊 ekk dum se bnd ho jata h apne aap , new mobile h 😳
0 Likes