Original topic:

Signal issue

(Topic created on: Monday)
149 Views
moon190
Active Level 7
Options
Galaxy F
I am use jio network on samsung galaxy f15 5g but internet connection is poor whereas samsung company promise 13 5g band support but my location jio signal is high 

And next question When 5g connect then network done but when 4g connect then network speed is zero(0) why samsung company only 5g band give and 4g band not attached.
What is this problem?


So next software update samsung please 🙏 fix this problem.


5 Comments
Kundan_97
Active Level 1
Galaxy F
Take you phone to Samsung service center
0 Likes
King_Lucifer
Active Level 4
Galaxy F
Are dada Samsung our iphone ye do brand ke mobile mobile network our wifi network kam ata hai chinese brand ka konsa bhi device lelo kam price wala ya premium phone uname accha network ayega but Samsung or iphone 💩

Mere pass s23 ultra or iphone 16 pro max or x100 pro hai mere ghar me airtel ko network ata hai or wifi router hall mein hai but mere bedroom mein iphone Samsung ko wifi signal low ata hai 1 2 line but vivo x100 pro ko full network milta hai

Chinese phone best hai unka mobile band bhi acche hai or wifi bhi
0 Likes
VIKKI77
Active Level 7
Galaxy F
Sahi to chal raha hai mitraaa
0 Likes
goodthings
Expert Level 5
Galaxy F
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
cs_member10
Expert Level 5
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issue.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes