Samsung F23 Restarting Issue after software update

[karthikrajamani]

Hi,

I updated software(one UI 6.0) in my Samsung F23 on 13 09 24 after notification. After that facing frequent restarting. What is the solution given for this issue. Samsung not declare this issue anywhere. I can see lot of Samsung F23 customers faced this issue. Samsung did not care about this issue. Is Samsung galaxy failure model?

[Ajayjangid001]

This is what is happening with me, the phone restarts, it takes 1 hour to switch on and the wifi is also not turning on

[karthikrajamani]

In my case, not switched on. still restarting

[goodthings]

Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[karthikrajamani]

factory reset also not working. unnecessarily restarting from morning. Very strange. This is my 4th samsung phone. already J2 pro was failed in one month. Now F23 also failed in 1 yr and 3 months. Hereafter no Samsung in my life

[goodthings]

Please go to service center for resolves this issue may be it's Motherboard issue. Thanks.

[sujal25]

It's a motherboard issue my f23 has same issue, got it repaired today at local repair shop because service center said to replace motherboard 😕 it cost 7.2k

[goodthings]

Your's most welcome to here.

[ARJUNB]

Strange to see this on such a good phone. But how come u have updated your phone so late.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. The issue could occur due to usage and various other factors, in case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues. However, kindly perform the following steps to resolve your issue.

Kindly use a genuine Samsung charger.
We always recommend using a genuine Samsung charger for charging your device.

There are two methods to disable the auto restart function.
1- Tap on Settings> General management>Reset > Disable Auto restart (if enabled)> Auto restart disabled.
2- Tap on Settings> Battery and device care> Three dots> Automation> Auto restart at set times if enabled.

If you are facing this issue after installing any new application then uninstall that application.
Tap on Settings> Apps > desired app> Uninstall> Ok.

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

Reset settings: Tap on Settings>General Management> Reset and then tap on Reset settings.

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support