Samsung galaxy f15 after 4 months use

[samsunguser199]

I bought my f15 smartphone 4 months ago. At first it was a great phone and it was worth my money. But now after 4 months use I noticed that my phone has performance issues not only when I play games like call of duty mobile but even when I do day to day simple tasks on it like opening whatsapp scrolling on youtube etc. And sometimes when I Restart my phone I see a black screen and green line but after my phone is done restarting I don't see it. Also after each software update the phone gets slower and laggier. Other than these mentioned problems the f15 has pretty good cameras *for it's price

And also the 5g network Is also pretty fast. 

So if you're looking to buy the f15 Please think about it before buying.

[Mayur000]

Thank you for sharing your experience with device f15

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would like to inform you that Samsung provides software updates to remove bugs and bring new features and more security to your device. The issue could occur due to usage and various other factors. We are currently seeking your valuable feedback regarding this and kindly perform the following steps to resolve your device issue.

● Galaxy device performance issue: https://www.samsung.com/in/support/mobile-devices/how-to-reboot-a-frozen-galaxy-device/

● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache
● Close Background Apps.
● Remove third-party applications.
● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.
● Remove third-party accessories.
● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
● Check space availability: Settings > Device Care >Storage.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Warm Regards,
Samsung Customer Support

[samsunguser199]

I have did all sir but no use