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01-21-2025 06:51 AM (Last edited 01-21-2025 06:52 AM ) in
Galaxy F- Mark as New
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01-21-2025 07:03 AM in
Galaxy FTroubleshooting Steps
1. *Check Network Signal Strength*: Ensure you have a stable and strong network signal in your area. Move to a different location to see if the issue persists.
2. *Restart Your Phone*: Sometimes, a simple restart can resolve connectivity issues.
3. *Check for Software Updates*: Ensure your phone is running the latest software version. Go to Settings > Software update > Download and install.
4. *Reset Network Settings*: Go to Settings > General Management > Reset > Reset network settings. This will reset all network settings to their default values.
5. *Check APN Settings*: Ensure your APN (Access Point Name) settings are correct. Go to Settings > Connections > Mobile networks > Access Point Names.
6. *Disable and Re-enable VoLTE*: Go to Settings > Connections > Mobile networks > VoLTE. Toggle off VoLTE, wait for a few seconds, and then toggle it back on.
7. *Check for SIM Card Issues*: Try removing and re-inserting your SIM card to ensure it's properly seated.
8. *Contact Your Network Provider*: Reach out to your network provider's customer support to check if there are any outages or issues in your area.
Additional Tips
1. *Check for Physical Damage*: Inspect your phone's SIM card slot, antenna, and other physical components for any damage.
2. *Use a Different SIM Card*: Try using a different SIM card to rule out any issues with your current SIM card.
3. *Visit a Samsung Authorized Service Center*: If none of the above steps resolve the issue, visit a Samsung authorized service center for further assistance.
By following these steps, you should be able to identify and potentially resolve the network issues on your Samsung F23.
If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊

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01-21-2025 04:18 PM in
Galaxy FDear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we want to inform you that it can happens due to network glitch. Meanwhile, kindly perform the following steps to resolve your issue by the given link:
● Unable to make call issue: https://www.samsung.com/in/support/mobile-devices/what-to-do-when-your-galaxy-device-is-unable-to-ma...
● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
