Camera feature issue

[srdrvl]

Hello friends I am not getting 2X camera option after updating my phone please help me

[Kuldeep_Raval · Accepted solution]

Don't worry this is not happened because of software update. Just open the camera and select 12MP mode as i have suggest in this screen shot. Then you can see 2X option. My phone is flagship so it shows 3X option.

[srdrvl]

Ohh I understand now. Thankyou so much. Issue solved.

[Kuldeep_Raval]

You are welcome user.

[Jassimsheik28]

Install camera assistant app then you will get 2x with 3x option also.

[srdrvl]

My phone don't support camera assistant feature.

[cs_member10 · Accepted solution]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As we have checked your issue has already been resolved. If you have any further queries please feel free to get in touch with us.

Warm Regards,
Samsung Customer Support