Original topic:

Battery drain problem

(Topic created on: 07-30-2023 02:35 PM)
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pi5
Active Level 1
Options
Galaxy F
Mera mobail samsung galaxy f23 5g...
Mera battery drain bahat jaldi ho raha hey..or
Charging problem dekh raha hey 25 w charger se charge korneko 2 se 2.30 ghanta lag raha hey...... .or rat ko sonese pehele agar charge 65 % hota hey to subha 40% Tak AA jati hey ....

Ase problem or kisi ko dekh raha hey ???
5 Comments
umesh30
Expert Level 2
Galaxy F
Are you using superfast charging mode or normal mode?
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pi5
Active Level 1
Galaxy F
Suparfast mode.. samsung original charger 25 w
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Moonlight44G
Active Level 8
Galaxy F
Stop all background apps & data usage
It is save upto 25% battery 🔋Screenshot_20230730_212213_Device care_1000156791_1690732333.jpg
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Moonlight44G
Active Level 8
Galaxy F
Use dark mode, uninstall unused apps, use phone at low brightness
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cs_member10
Moderator
Moderator
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Galaxy F

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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