Original topic:

Samsung Galaxy F23 5G

(Topic created on: 07-28-2023 09:32 AM)
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BittuBodmas
Active Level 1
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Galaxy F

Dear Samsung,

I am writing to you today to express my concern about the lagging experience I am having with my Samsung Galaxy F23 5G. I have had the phone for about a month now, and I have noticed that it has been getting progressively slower.

I have tried restarting the phone, clearing the cache, and uninstalling unnecessary apps, but nothing seems to have helped. I am now experiencing lag in almost every app, including YouTube, the camera, and the settings menu.

I am very disappointed with this issue, as I was expecting a smooth and responsive experience from a phone with a Snapdragon 750G processor. I am also concerned that this issue may be a sign of a larger problem with the phone's hardware or software.

I would like to request that you investigate this issue and take steps to fix it as soon as possible. I am confident that you will be able to resolve this issue, as Samsung has a reputation for producing high-quality products.

Thank you for your time and attention to this matter.

Sincerely, [soumyajit pramanik]

2 Comments
goodthings
Expert Level 5
Galaxy F
You are absolutely right.
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cs_member10
Expert Level 5
Galaxy F

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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