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01-10-2025 11:44 PM in
Galaxy F- Mark as New
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01-11-2025 01:17 AM in
Galaxy F* Software Bugs: Updates can sometimes introduce bugs that cause apps to run inefficiently or keep certain components active unnecessarily, leading to increased battery drain.
* Background Processes: Updates might have enabled or changed settings for background processes, which can consume more power.
* New Features: New features introduced in the updates might require more resources, impacting battery life.
Here's what you can do:
* Check Battery Usage:
* Go to Settings > Battery and device care > Battery.
* Look for apps that are consuming the most power.
* If any apps seem excessive, try limiting their background activity or uninstalling them if you don't use them frequently.
* Adjust Screen Brightness and Timeout:
* Lower the screen brightness and reduce the screen timeout to conserve power.
* Disable Unused Features:
* Turn off features you don't use, such as Wi-Fi, Bluetooth, GPS, and NFC when not needed.
* Limit Background Activity:
* In Settings > Apps, go through your apps and restrict their background activity.
* Update Apps:
* Ensure all your apps are updated to the latest versions. App updates often include bug fixes and performance improvements.
* Safe Mode:
* Restart your phone in Safe Mode to see if the issue is caused by a third-party app. If the battery drain improves in Safe Mode, uninstall any recently installed apps.
* Factory Reset (Last Resort):
* Back up your data before proceeding.
* A factory reset can sometimes resolve software-related issues. However, it will erase all data from your phone, so make sure to back up everything important first.
If the problem persists after trying these steps, consider contacting Samsung Support for further assistance. They might be able to provide more specific troubleshooting advice or offer a software repair.
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01-14-2025 11:08 AM (Last edited 01-14-2025 11:11 AM ) in
Galaxy FDear Samsung Member,
Greetings from Samsung Customer Support!
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.
Kindly perform the following steps to resolve your issue by the given links.
● Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...
→ Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/
→ You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.
Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.
If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
