Yasin
Active Level 3
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β05-27-2018 10:21 AM in
Galaxy C
when i record videos in my c9 pro the video had no sound! not only that google assistant too cant hear me and s voice too can't hear me.. but when i do the Samsung members diagnosis my mic is fine but i dont know why my videos have no sound and google and s voice cant hear me ..
at first everything was fine.
Samsung please resolve this!!πππ
at first everything was fine.
Samsung please resolve this!!πππ
2 Comments
admin_
Expert Level 5
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β05-29-2018 10:59 AM in
Galaxy C
We apologize for the inconvenience caused. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit β‘ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
Richaeverhappy
Beginner Level 2
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β06-07-2018 08:11 PM in
Galaxy C
I have purchased Samsung A8+ on 26 March.. after 2 month my Mic is not working..Not able to call anyone..π―π―π―