Yasin
Active Level 3
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05-27-2018 10:21 AM in
Galaxy C
when i record videos in my c9 pro the video had no sound! not only that google assistant too cant hear me and s voice too can't hear me.. but when i do the Samsung members diagnosis my mic is fine but i dont know why my videos have no sound and google and s voice cant hear me ..
at first everything was fine.
Samsung please resolve this!!😕😕😕
at first everything was fine.
Samsung please resolve this!!😕😕😕
2 Comments
admin_
Expert Level 5
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05-29-2018 10:59 AM in
Galaxy C
We apologize for the inconvenience caused. The relevant department will serve you better, if you can provide logs/video within 15 minutes of issue occurrence by registering this feedback in Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports). Be sure to hit ♡ when you find an answer that works for you.
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/
Richaeverhappy
Beginner Level 2
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06-07-2018 08:11 PM in
Galaxy C
I have purchased Samsung A8+ on 26 March.. after 2 month my Mic is not working..Not able to call anyone..😯😯😯