Original topic:

"#9900# not working after One UI 6 update

(Topic created on: 05-27-2024 07:56 AM)
3345 Views
Bruh2023
Active Level 2
Options
Galaxy A
My device is Sasmsung Galaxy A52 4G. I updated to One UI 6 in March. But now i cannot access SysDump by dialling *#9900#. It shows "Connection problem or Invalid MMI code". What cam be done to solve this problem?
6 Comments
Md-Mahfuj
Active Level 6
Galaxy A
Turn off your auto Blocker on the settings menu.
Bruh2023
Active Level 2
Galaxy A
Please see. Auto blocker is off but still that code does not work😭.1716774902862.jpg
Md-Mahfuj
Active Level 6
Galaxy A
Turn off your auto Blocker on the settings menu.1716774793279.jpg1716774793307.jpg1716774793358.jpg
Bruh2023
Active Level 2
Galaxy A
I did it but still does not work😔😔.
Umangmathur
Expert Level 5
Galaxy A
I didn't even knew this was a thing
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Disable Auto Blocker:
1. Go to Settings.
2. Select Security and Privacy.
3. Select Auto Blocker.
4. Then turn it Off.

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support