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05-22-2024 01:37 PM in
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05-22-2024 04:58 PM in
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05-23-2024 10:30 AM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to activate E-sim on your device.
Note: eSIM may not be available depending on the region, carrier, or model.
Step 1: Open Settings.
Step 2: Tap on Connections.
Step 3: Tap on SIM card manager.
Step 4: Add mobile plan.
Step 5: Add the QR Code of eSIM (Contact network provider for eSIM QR code).
Step 6: Tap on the add Button.
Step 7: Turn on the new mobile plan.
Step 8: Tap on Done.
In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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05-27-2024 05:29 PM in
Galaxy ALooks like the A35 does not support esims even though some websites and normally reliable sources of very recent reviews do suggest that it does. Seems to be some confusion out there and not a lot of information as to why some are claiming that it does (including with videos) where it’s apparent that it doesn’t. Not sure that it’s a clear cut answer either way but would be nice for us that do own one to have clarity as videos that are out there seem to be not wrong.
