Original topic:

poor network in A50

(Topic created on: 04-29-2020 02:37 PM)
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Chetan99
Active Level 5
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Galaxy A

image

Network lost in A50 and causes heating in phone from first day. I also visited in service centre many times and they change mother board of phone but no change in my phone.
12 Comments
अjayरai
Active Level 7
Galaxy A
i am facing this problem too
hedgehog
Expert Level 5
Galaxy A
if I have solved ur query kindly accept as solution 👍👍
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Samsung_Support4
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


We apolozise for your inconvenience. Please perform the below mentioned steps to resolve the issue:

 

1. Check device network mode settings
Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.

 

2. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

 

3. Turn off Bluetooth, Wi-Fi, mobile hotspot, NFC etc to do that please swipe down on the home screen to open notification panel> Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC etc, to turn off as It increases battery usage time.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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