Original topic:

Poor Signal and Extremely Slow Data on Samsung Galaxy A50

(Topic created on: 06-22-2022 08:48 AM)
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arvinduk
Active Level 1
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Galaxy A
I'm facing an issue with my phone's (Galaxy A50) network signal and internet speed. I bought my A50 in July 2019 and I love the UI and the feel of it but the network has serious issues
3 Comments
Thauseef
Active Level 7
Galaxy A
Reset network settings
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cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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cs_member8
Moderator
Moderator
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Galaxy A


Dear Samsung Member,

 

Greetings from Samsung Customer Support!

We acknowledge your concern and apologize for the inconvenience caused, to understand your issue better we would like to Call you and take remote ofyour device along with our R&D team.

We request you to kindly share your contact details with the preferred date and time of calling

 

Phone number :

Preferred date of Calling:

Preferred time of calling:

 

Thank you for writing to us.

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