Original topic:

Network problem in A50

(Topic created on: 04-29-2020 01:00 PM)
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Chetan99
Active Level 5
Options
Galaxy A
Why mobile phones of chines company have better network then samsung phones?? These mobiles are very cheap and defeat samsung phones which are very costly . It means samsung making fool to all peoples. 
7 Comments
mudassarfa
Active Level 8
Galaxy A
it because Samsung uses it's own exynos processor for a50 and there builtin wifi (especially 5ghz) and mobile antenna is weak compared to Qualcomm
VibrantS23user
Active Level 10
Galaxy A
not at all my Samsung A50 has always a good network signal all time
contact your operator
mudassarfa
Active Level 8
Galaxy A
I have samsung a50 and iPhone with jio sims on both. I am getting good signal in iPhone but on my samsung a50 the signal is weak.
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VibrantS23user
Active Level 10
Galaxy A
insert other operator in Samsung A50 you get your answer

or replace your jio sim card with its duplicate
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Rahulpr
Active Level 7
Galaxy A
samsung released every models only after passing radiation limitationd tests.most of all chineese cheap price models not passing it.thats means chineese models can recept more signals than samsung.cause health issues accordingly use of chinese models.
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Chetan99
Active Level 5
Galaxy A
no the phones have also good sar value
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Samsung_Support4
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


We apolozise for your inconvenience. Please perform the below mentioned steps to resolve the issue:

 

1. Check device network mode settings
Settings > Connections > Mobile networks > network mode SIM1 or SIM2 > network mode.

 

2. Check network operator settings
Settings > Connections > Mobile networks > Network operators > Select automatically > OK > Registered on network.

Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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