Xen
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03-16-2020 06:45 PM in
Galaxy A
after i updated my A50 to android 10 and one ui 2.0 I can't register fingerprints or use it to unlock my phone.
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Ařpît
Expert Level 2
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03-16-2020 06:51 PM in
Galaxy A
Remove protective cases.
If a phone case covers or touches the fingerprint sensor, or prevents your finger from touching it, it can interfere with the sensor's operation.
If a phone case covers or touches the fingerprint sensor, or prevents your finger from touching it, it can interfere with the sensor's operation.
Xen
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03-16-2020 09:45 PM in
Galaxy A
i don't have a cover but i just couldn't use it. I restarted and it worked fine
Ařpît
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03-17-2020 12:25 AM in
Galaxy A
well that's a good news