a50 finger print not working properly

[vishd]

What the f is going in samsung mobile many problem coming in a50 now finger print not working properly battery draining fast I thing Samsung no more in india 

[PrakharTomar53]

try wiping cache partition in recovery

[vishd]

I did bro but still its happening

[PrakharTomar53]

then send error log to Samsung support...

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "Battery drainage" issue kindly follow the given below steps:

1)Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
2) Close background running apps:-Tap on recent key and close the background running application.

For more information on battery drainage please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689

Please perform the below mentioned steps to resolve "finger print" issue:

1) The device may not recognize fingerprints that are affected by wrinkles, small or thin fingers.

2) To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support