Resolved! Solved

Original topic:

Finger print not working properly in A15 5g

(Topic created on: 01-17-2025 10:46 AM)
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CJtr
Active Level 1
Options
Galaxy A
Last two my screen lock was not working is showing a error your fingerprint not occurred reset & relock the phone why is showing , November december update will be not received my security patch is October 2024

2 Solutions


Accepted Solutions
Solution
goodthings
Expert Level 5
Galaxy A
Please reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also optimize your's device in device care too also clear catche of all apps manually also remove previous fingerprint and again register your fresh fingerprint then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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Solution
goodthings
Expert Level 5
Galaxy A
You will be get next security patch level update soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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3 Comments
Solution
goodthings
Expert Level 5
Galaxy A
Please reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also optimize your's device in device care too also clear catche of all apps manually also remove previous fingerprint and again register your fresh fingerprint then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
Solution
goodthings
Expert Level 5
Galaxy A
You will be get next security patch level update soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.