Original topic:

Samsung a34 issues

(Topic created on: 06-21-2025 11:00 PM)
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samsungharshith
Active Level 1
Options
Galaxy A
In one ui 7 battery is draining more when compared to one ui 6.

1.Idle battery drain 🔋

2.Reduced SOT 😪

3.Frame drops while playing 2160p,60fps

4.Not able to open wipe cache partition 

5.Screen is not completely dark in dark mode

6.Battery saver is not working properly, Battery saver mode is consuming more battery than normal mode 🙃

7.Battery protection is also not working properly ,After battery is reaching selected limit charging is not stopping it is continues to charge device

8.One ui 7 is using more ram than one ui 6

9.Finger print sensor is taking long to unlock device

5 Comments
DGos
Active Level 3
Galaxy A
Same issues and more on A34 after update
SRK1920
Active Level 3
Galaxy A
Yes, all this is happening with me too
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung members app as error report also send log files along with this error report for this issue and wait for next update maybe fix it by Samsung team soon. If you like Please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy A
You're welcome to here.
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you are facing multiple issues on your device, kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve the issue.

Path: Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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