Original topic:

Secure folder is not working properly

(Topic created on: yesterday)
7 Views
avinash382875
Active Level 1
Options
Galaxy A
Hi @Samsung 



I want to say that In past I owned A50, and the secure folder was working great, still in good working. 

But this phone A16 has not a good one. Actually it is working normal with some app, and abnormal with some apps, I noticed that banking app are unable to generate OTPs for login. Same process is good in may previous one. 

What are the issue, please share and resolve it ASAP.

Thanks
4 Comments
Cutegril90
Expert Level 4
Galaxy A
Kahna kiya chahte है 😂
0 Likes
avinash382875
Active Level 1
Galaxy A
Bro, Samsung ko likha hai Maine.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would like to inform you that the UPI/ Banking apps are not functioning within the Secure Folder due to changes introduced in the latest update. The Varification OTPs are not coming under the Secure Folder.

To use these applications, please ensure that you access them outside of the Secure Folder.

Warm Regards,
Samsung Customer Support

avinash382875
Active Level 1
Galaxy A
Thanks replying
0 Likes