JP999
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04-25-2020 08:23 AM (Last edited 04-25-2020 08:23 AM ) in
Galaxy A
A50 Phone screen turn to black when video play. Sometimes it happens when scrolling.
2 Comments
MrGEEK
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04-25-2020 09:16 AM in
Galaxy A
goto settings>apps>3dots>reset app preference.
if this don't work then,
Turn your phone to safe mode and then see if the issue still persist. If not persist then its some app issue. If persist then its software issue.
goto settings>general management>reset>factory data reset.
If this also don't work then factory reset from recovery menu.
if this don't work then,
Turn your phone to safe mode and then see if the issue still persist. If not persist then its some app issue. If persist then its software issue.
goto settings>general management>reset>factory data reset.
If this also don't work then factory reset from recovery menu.
hedgehog
Expert Level 5
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04-25-2020 04:40 PM (Last edited 04-25-2020 04:40 PM ) in
Galaxy A
factory reset once it should work
