I'm facing a concerning heating issue on my Samsung Galaxy A26. Yesterday, I was on a Microsoft Teams video call for just 38 minutes, and the device temperature shot up to nearly 60°C. This seems way above normal for such a basic usage scenario.
Here are some key points:
The call was over Wi-Fi, not mobile data.
Screen brightness was at about 60-70%.
The phone was not charging during the call.
No heavy background apps were running.
I’m using the latest available software and Teams version.
The device was without a case, placed on a table.
This kind of thermal behavior is quite alarming, especially considering the phone wasn’t being pushed hard. I'm worried about the long-term health of the battery and internal components.
Has anyone else experienced similar overheating on the A26 or while using Teams? Is this a known issue with the Exynos 1380? Any official guidance or fix from Samsung would be appreciated.
As per your concern, you have already done the possible troubleshooting steps and the issue remains unresolved, we kindly request that you visit our service center. Our technical team will be able to inspect your device physically and provide you with detailed information and assistance.
