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10-11-2022 02:05 PM (Last edited 10-11-2022 02:17 PM ) in
Galaxy A5G services have been launched in India as of October 5th in select cities.I bought a Samsung A 73 just because it claimed to be 5G ready..with the phone even bearing a 5G surname.
* The phone is not 5G ready. Samsung customer support refuses to answer any questions on when it will be 5G ready
* Samsung support doesnt reply on Twitter
* The phone was sold with a wrong premise and as such we should report Samsung for misleading marketing practices
* Samsung knew that 5G is being launched in India but slept on the whole thing while selling phones claiming that they were 5G ready when they were not
* I am planning to file a compliant in the consumer court against them
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10-11-2022 02:15 PM in
Galaxy A- Mark as New
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10-11-2022 02:19 PM in
Galaxy A- Mark as New
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10-11-2022 02:23 PM in
Galaxy AAbsolutely, imagine how indifferent is Samsung that it cannot or doesn't want to unlock the 5G software which is already present in the phone..heights of indifference, callousness, and apathy. The thing is they have become very complacent now as there is very less to choose from for customers...they have become a monopoly and customers have no options so have to go with their snootiness...extremely frustrating...
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10-11-2022 02:20 PM in
Galaxy AI was eagerly waiting for 5G...and now Samsung is simply ignoring the whole thing...sad indeed...there is absolutely no communication on when the 'update' will be released. Actually it is not even an update...Samsung just has to unlock the 5G software but the lazy folks at Samsung have other things to do

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10-11-2022 02:39 PM in
Galaxy A- Mark as New
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10-11-2022 03:46 PM in
Galaxy A- Mark as New
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10-11-2022 04:59 PM in
Galaxy A- Mark as New
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10-11-2022 08:12 PM in
Galaxy A- Mark as New
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3 weeks ago in
Galaxy A