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11-09-2024 05:48 PM (Last edited 11-09-2024 05:49 PM ) in
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11-11-2024 03:48 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly perform the following steps to resolve your issue.
● Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.
● The clear cache memory of a particular application:
Settings > Apps > Now pick the app you like to clear off the cache memory > Storage > Clear Cache.
● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
● Keep your app updated: Tap on Google Play Store app or Galaxy Store> Manage apps & device> Apps available to update> If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update.
Note: kindly contact the particular application helpline once, to make sure there is no issue from their end.
Warm Regards,
Samsung Customer Support
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