Original topic:

Samsung A71 display problem after software update (Android 12)

(Topic created on: 08-24-2022 09:52 AM)
974 Views
akashnathyal
Active Level 1
Options
Galaxy A
Hello sir
Please help
Samsung is destroying their phones with android 12 update. 

Samsung Galaxy A71 after using for exactly 2.5 years, suddenly it has got Discoloration. Black does not look black. I have tried everything. Colours look pale yellow tinted, pinkish, flickering. 

Phone is auto restarting after 10 minutes of use.

Some users went to the service centre and got the display replaced, but the same problem persists, which points out that this is a software issue

Help
6 Comments
MAHAMMADIRFAN
Active Level 5
Galaxy A
If device work for 10 years. Then business of Companies will distroi.
its_sujeets37
Active Level 3
Galaxy A
Same problem with me also
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cs_member8
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Pankajdhiman
Active Level 4
Galaxy A
Did it solved?
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akashnathyal
Active Level 1
Galaxy A
No, I am still using the discolored display, everything is faded at low brightness. It is getting common in all brands including apple
Pankajdhiman
Active Level 4
Galaxy A
Never think to purchase Samsung products in future....I'm also facing display discolored
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