As we all know samsung has deliberately removed the widevine L1 certificate after the June security update without mentioning it in the release notes.
I request every samsung user here to complain by any means (mail/chat/whatsapp/call/reports) atleast once so that the samsung might acknowledge this huge problem. And if possible ask them once everyday through whatsapp (its the easiest way) regarding this issue.
Right now they just reply blatantly that we are working on this issue but when I ask them will this be reverted in the coming update, they just say we have no information regarding this.
Its been over a month since the update.
I recently bought A50s for the purpose of multimedia, but now I feel cheated by the company.
I'm using galaxya50 recently i came accross the same issu . in netflix plaback spe it says l3 . in drm info app it say l1. even innetflix hd support list my model is listed do u have any idea from july patch update they resolve this.
Bro they have have removed the certification after the update. Someone got a reply from customer care that they removed because the phones were heating a lot during HD streaming. also I can give you screen shot of chat with amazon prime and Netflix. Its clear from their end. And its just not problem with Netflix. It happens with zee5 JioCinema as well.