Regarding my screen line foc replacement issue

[sai6may]

My samsung a71 got white line on screen after an update .After that I had visited to service centre for regarding the issue iam facing they checked and observed clearly.And they are asking around 8k for screen replacement they are not providing free of cost.But as samung loyal customer iam very disappointed 😑 regarding this the way treated a loyal customer. And this is the not correct approach to consult a valuable customer.And I hope the samsung provides a free screen replacement for valuable loyal users.If samsung don't show me a solution regarding this issue iam no more interested to buy any samsung products. And small companies like one plus they are providing free of cost screen replacement regarding this issue .#samsung galaxy a71

[Anonymous]

According to Samsung, the cost of Main Screen Assembly repair is supposed to be ₹6,600. This is illegal.

Go to the service center, open https://www.samsung.com/in/support/spare-part-pricing-list-for-repair/ in front of them, click on 'Select galaxy series', select 'Galaxy A Series', swipe left till you find Galaxy A71, select it, scroll down to Main Screen Assembly and show them the actual cost and tell them that they are illegally over charging you for the replacement.

[Shazid_Hamim]

So sad 🥺🥺

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support

[rj2]

Same problem but service centre asking Rs 8k ,so stopped buying samsung,this phone is only 2yrs old and I m selling this A 71 and will buy some other brand,useless phone