Pink Line Issue Solved

[Viewsofvivekanand]

I like to thank @Babai1995 for the post how to solve the issue. I follow the same one i write to samsung India CEO within half an hour i got a call from Samsung head office regarding the issue I clearly explain that issue to them. He told me to submit the device to the nearest service centre for examination for finding the physical damage. After examination there is no physical damages so they proceed further. They forward the complain to other higher department after 2 days I am getting a approval for free screen replacement the screen is not available in my city so it takes a week to get it,from Samsung side they regularly update the progress through call.

Finally i paid ₹180 for Device examination. And ₹413 for labour charge because my device is not in warranty.

[Subhro99]

Thanks for sharing this info here. It's really help people and encourage the community.

[Viewsofvivekanand]

Yes. It really help to others

[archx]

Mine is f54 and same happen with me pink line appearing all a sudden no history of drop or any sort of, recently updated the phone for software update and after this pink line issue started, and mine phone is under warranty period it expires next month will i get free screen replacement? And any advice before i go to service center.
Thank in advance.

[Sonunathana90]

hi

[Sonunathana90]

price last

[mojz]

From Which city u r

[vijay_surendar]

I have got the same issue. Can you please provide details. I have called the customer care they are simply saying it's out of warranty we cannot replace.

[Viewsofvivekanand]

Before that kindly ans this things.
How old is your mobile?
Have you gave your mobile for any service? In authorised service centre or un authorised?
Do you have any physical damages in phone like screen crack or side panel dent or damages or back panel damages?

[vijay_surendar]

2years old bought it in april 2022. Went to authorized center in chennai. No physical damage not even a single scratch