Original topic:

One UI 6 Update - Mic Problem- requesting Fix

(Topic created on: 12-13-2023 08:36 PM)
4383 Views
Do8
Active Level 1
Options
Galaxy A
After the One UI 6 Update the recording of any sort is not functioning properly.
Eg: WhatsApp Voice messages, Voice recorder app

Even if the mic is detected by the app a narrow line is only displayed as visualisation and also no voice is recognised.
If we try for a second time the problem is solved.

It's been repeating several times on single day and it's quite annoying.

Please Fix the issue 
26 Comments
Rahul_Rajput
Active Level 6
Galaxy A
once reset your device
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desmond04
Beginner Level 2
Galaxy A

I have already  reset one more time also the same

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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please report the problems you are facing in your Samsung smartphone with a fresh log file which is in the form of a pdf file/jpg format. And also share a short video clip or 4 to 5 photos along with a pdf file, before and after the issue occurred, for better understanding.

Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support.

0 Likes
priyaxp
Beginner Level 2
Galaxy A

Same here. Sasmung A54 - Mic not working / or glitchy (sometimes it records, most of the times sends a blank audio) after one ui 6 update. 

Even the samsung recorder app has this issue. but works all good for normal calls.

sardar0007
Active Level 1
Galaxy A

I also faceing this problem in a54 please fix it

abidkhursheed
Beginner Level 3
Galaxy A

Same problem here and it is pretty annoying... online support said just reset your set... 

manperys
Active Level 1
Galaxy A

Amd doesn't work...

lalit420420
Active Level 4
Galaxy A

same problem with my A73 5G, 

mahima19
Beginner Level 2
Galaxy A
Same problem with my M33 5g
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