Original topic:

Random contacts are saving automatically

(Topic created on: 01-13-2024 02:29 AM)
2103 Views
ArghyadeepA52s
Active Level 5
Options
Galaxy A
Some unknown contacts are automatically saving randomly on my Samsung A52s.
The contacts are completely unknown to me and it happened before ui6 also.
Can someone help me regarding this.

9 Comments
owl123
Active Level 10
Galaxy A
Check what all accounts you have signed into. Maybe some of the contacts saved in your google account are being synced
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Galaxy A
It's possible but today my father's contact saved automatically on another name .
Is it a bug or something?
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owl123
Active Level 10
Galaxy A
Maybe a bug, not sure. Maybe restart your phone
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

Note: To delete files or uninstall apps that you do not use anymore, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can check the device in safe mode and for the safe mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue persists, kindly share the report of the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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nlnnln
Beginner Level 2
Galaxy A
My WhatsApp number hacked some one
0 Likes
Galaxy A
How you detected that?
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nlnnln
Beginner Level 2
Galaxy A
My WhatsApp number not resived code sms
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nlnnln
Beginner Level 2
Galaxy A
Plzz help any option is their
0 Likes
Galaxy A
Ok
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