Original topic:

Saved Contact names changes automatically

(Topic created on: 10-19-2021 10:28 PM)
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Shyam_1503
Beginner Level 5
Options
Galaxy A
Samsung A50 
The contacts which I have edited the name changes back to the old name automatically. ( John K is renamed as John Kennedy but it changes automatically to John K)
5 Comments
Galaxy A
CLEAR CACHE OF CONTACTS APP !
AND CHECK AGAIN STILL PROBLEM??
UserAdik
Expert Level 5
Galaxy A
Unlink a contact and delete it
Galaxy A
Do you own another samsung device which has the same contacts, if yes then thats the reason behind it.
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

farika
Beginner Level 2
Galaxy A
Contact name is changing immediatelyyy
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