Original topic:

Problems in a34 5g

(Topic created on: 3 weeks ago)
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Ayush_001
Active Level 1
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Galaxy A
My friends samsung a34 5g is stuck in boot loop
Resetting the phone will fix the phone but i need to recover the google I'd logged in, in it

Is there any way to recover the google I'd in it?
Please help 🙏 
1 Comment
cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would like to inform you that you can restore the data if you have set data backup on your device before removing it.

Kindly follow the below steps to restore data from the Samsung Cloud: Settings >> Tap on Accounts and Backup> Tap on the Samsung Cloud > Tap on Restore data > Tap on Restore > Tap on Done.
Note: You can choose the device and data you want to restore.

Warm Regards,
Samsung Customer Support

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