A34 5G's Worst Problem after One UI 7 update.

[smoky_dab]

BATTERY BACKUP very very very poor.

I've been using A34 5G for over a year now, battery backup was good in One UI 6. But after the newer update battery backup is the worst as I've ever experienced. After getting the One UI 7 update on June, battery backup took a serious hit, since then I got 2 more updates I'm currently running July security patch but still the battery backup didn't improve, it may have became more worse. This is very poor response from SAMSUNG, previously they used to care about their customers. 

[sumitdala]

Bhai logo ko jaldi one ui 7 chahiye tha toh itna refined and optimized nhi mila... ab one ui 8 kaa wait kro... usmein shayad ye sab thik ho jaaye

[smoky_dab]

bhai kuch thik ni hoga, one ui 8 aate aate shayad tum bhi phone change ka mann bana lo..

[sumitdala]

Yr one ui 7 mein bhar bhar ke bugs hain... mere paas A15 5G hai usmein 3.5 mm jack se earphone connect krte hi phone freeze ho jaata hai buri tarah se... maine online check kiya sab A15 mein ye problem hai... ye sab one ui 7 kaa kiya dhraa hai... hope ki one ui 8 mein thik ho jaaye...
December yaa January tk aayega usmein...
Aur A34 mein toh November tk aa jana chahiye...

[smoky_dab]

January mein 26 series launch hone ke baad hi one ui 8 milega... koi bhi purane device ho..

[raihan_1kabir]

I feeling same.
Btw is wonderland module available on your a34 5g?

[smoky_dab]

wonderland will not be available at least in A34

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.

[cs_member10]

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation.
Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Close background running apps.

8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

9. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support