Sam-a36
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05-25-2026 07:50 PM in
Galaxy A
I recently bought new a36 2 days back but there is problem while using the WhatsApp during voice and video call. The app does not respond and sometimes I am about the change the video viewing mode in the WhatsApp. I am also not able to change the position of the app on the screen. Did not expected such issues in samsung phone.
What should I do , please suggest.
Thank.
4 Comments
vi18
Active Level 8
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05-25-2026 07:53 PM in
Galaxy A
Reset the device
Sam-a36
Beginner Level 3
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05-25-2026 07:59 PM in
Galaxy A
Thank you. I will try this
vi18
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05-25-2026 08:01 PM in
Galaxy A
If my suggestion helps you then please accept it as solution by clicking on three dots on corner 😊
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05-26-2026 09:36 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we would like to inform you that kindly contact the respective application helpline. They will be able to provide you with the exact information about the issue.
Warm Regards,
Samsung Customer Support