processor does play the main role here ,it should be efficient enough to run heavy games like pubg. As this device has sd675 you'll face lags, frame drops while playing. So many updates come in PUBG MOBILE for fixing issues. day to day it's getting worse for low end chipset, almost not even playable
1. For better device performance minimum 20% internal memory should be free. 2. Kindly check RAM in your device: Settings > Device care > Memory. To improve the performance RAM of the device should be free. So, clear the RAM memory once in a day. 3. Clear app cache through Device care:- Navigate to apps screen and tap on Settings > Device care > Storage > Tap on clean now. Note: To delete files or uninstall apps that you do not use anymore, select a category under user data. Then, tick items to select and tap delete or uninstall. To clear cache memory of a particular application:- Navigate to apps screen and tap on Settings > Apps > pick the app that you like to clear off the cache memory.(example 'Samsung Internet') > Storage > Clear Cache
If issue still persist, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)
I am to facing this issue in balanced ultra settings but quite playable in smooth and ultra settings but we know we can't think of HD as it is not playable in that case it lags a lot
