Original topic:

One Ui 6.1 issues with A52s 5g

(Topic created on: 06-02-2024 11:03 PM)
2617 Views
Deepjyoti04
Active Level 3
Options
Galaxy A
Dear Samsung,

I'm writing to inquire about the recent One UI 6.1 update for my Galaxy A52s 5G. While I appreciate the update, I'm disappointed that some advertised features, like lock screen frame customization with subject cutout, seem to be missing on the A52s 5G compared to other A series phones.

Given the A52s 5G's capabilities, it feels like these features could be implemented. Additionally, I've noticed a slight decrease in performance after formatting and clearing app data also.

Since this is likely the last major update for the A52s 5G, I kindly request that you consider:

Adding the missing options of one ui 6.1 for a more complete user experience.
Optimizing performance in future updates to address potential slowdowns.
The A52s 5G is a popular device with a large user base. Addressing these concerns would significantly improve the user experience for many.

Thank you for your time and consideration.
11 Comments
Umangmathur
Expert Level 5
Galaxy A
Yes you're right
Anonymous
Not applicable
Galaxy A
A solution update package will come on a52,a52s shortly
VA4
Active Level 7
Galaxy A
Keep waiting for lifetime. It will never arrive. I have given up on them already. They're just a hopeless bunch of people.
0 Likes
ganeshropiya
Active Level 6
Galaxy A
Image clipper, voice focus missing
Nishu956
Active Level 6
Galaxy A
Copy and paste the image not working also
mojz
Active Level 7
Galaxy A
Koi AI features nhi work kr rha h A52s me
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share valuable comments, and taking your valuable feedback, We are continuously working to make our products better and more efficient.

Kindly share the log file. Also, share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve your issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

Deepjyoti04
Active Level 3
Galaxy A
0 Likes
VA4
Active Level 7
Galaxy A
As compared to other mediocre exynos powered A series phones A52s is more capable. Buy Samsung has not given many features in this phone that are there in other A series phones. Additionally they have not given 95% of announced features in one ui 6.1. The features that are there have bugs. Don't keep any expectations from Samsung that they will ever fix any of these things. I have given up on them already and will move to some other brand for my next phone.