Original topic:

Constant network issues

(Topic created on: 07-27-2025 01:56 PM)
111 Views
Ánki
Active Level 1
Options
Galaxy A
I am facing constant network issues on my Samsung Galaxy A52s 5g. Even though the phone displays a 5G network, the speed is consistently slower than 4G. I often have to restart the device or toggle airplane mode on and off just to restore basic connectivity. This has become very frustrating, especially during important calls and while using mobile data. What to do.
2 Comments
BiRdMaN
Expert Level 5
Galaxy A
Samsung offers free screen replacements for some Galaxy phones under specific circumstances, primarily related to a known green line display issue.

Conditions
(e.g., three years from purchase) and without physical or water damage.

Limited to certain models and regions, including the Galaxy S21 series, S21 FE, and S22 Ultra, and may extend to other models experiencing the green line issue.

The offer is valid until 30th September 2025

If you find this helpful, I'd appreciate it if you could ACCEPT it as a SOLUTION. Thank you 😊
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issue.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes