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01-04-2025 05:14 PM in
Galaxy A- Mark as New
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01-04-2025 05:28 PM in
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01-04-2025 06:10 PM in
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01-05-2025 12:18 PM in
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01-06-2025 10:54 AM in
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01-04-2025 06:21 PM in
Galaxy APossible Causes
1. *Software bugs*: The update might have introduced bugs affecting network connectivity and call stability.
2. *Network settings*: Changes in network settings during the update might be causing connectivity issues.
3. *SIM card or carrier issues*: Problems with your SIM card or carrier's network could be contributing to the issue.
Troubleshooting Steps
1. *Restart your device*: A simple reboot can often resolve temporary software glitches.
2. *Check for software updates*: Ensure you're running the latest software. Go to _Settings_ > _Software update_ > _Download and install_.
3. *Reset network settings*: Go to _Settings_ > _General management_ > _Reset_ > _Reset network settings_.
4. *Check SIM card and carrier*: Ensure your SIM card is properly inserted and clean. Contact your carrier to check for any network outages or issues.
5. *Perform a factory reset*: If none of the above steps resolve the issue, consider performing a factory reset. However, this will erase all data, so be sure to back up your device before doing so.
Additional Tips
1. *Check for physical damage*: Inspect your device for any signs of physical damage that could be affecting network connectivity.
2. *Use a different SIM card or network*: Try using a different SIM card or network to isolate the issue.
3. *Contact Samsung support*: Reach out to Samsung's customer support team for further assistance.
If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
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01-04-2025 06:33 PM in
Galaxy A. Still issues better contact samsung customer care 🙏 🙏

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01-05-2025 12:11 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we would request you to kindly visit this mentioned link to resolve your issue by using the below given link.
● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Warm Regards,
Samsung Customer Support
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04-30-2025 10:25 PM in
Galaxy A