Original topic:

Network issue in A55.

(Topic created on: 01-04-2025 06:21 PM)
382 Views
SatBird
Active Level 3
Options
Galaxy A
Hello samsung . After latest update in Samsung A55 . The network auto restart.
And sudden disconnect the call and Internet.
So can you fix the Bug . It's irritating now. 
9 Comments
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
0 Likes
iamSUHAIL
Active Level 8
Galaxy A
Make default 4G lte
0 Likes
SatBird
Active Level 3
Galaxy A
Then why buy 5G
0 Likes
iamSUHAIL
Active Level 8
Galaxy A
5G availability not available in every where that the rason network getting fluctuate
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Wodehouse
Expert Level 5
Galaxy A
The network issues and call drops on your Samsung A55 after the latest update are frustrating. Let's explore possible causes and solutions:

Possible Causes
1. *Software bugs*: The update might have introduced bugs affecting network connectivity and call stability.
2. *Network settings*: Changes in network settings during the update might be causing connectivity issues.
3. *SIM card or carrier issues*: Problems with your SIM card or carrier's network could be contributing to the issue.

Troubleshooting Steps
1. *Restart your device*: A simple reboot can often resolve temporary software glitches.
2. *Check for software updates*: Ensure you're running the latest software. Go to _Settings_ > _Software update_ > _Download and install_.
3. *Reset network settings*: Go to _Settings_ > _General management_ > _Reset_ > _Reset network settings_.
4. *Check SIM card and carrier*: Ensure your SIM card is properly inserted and clean. Contact your carrier to check for any network outages or issues.
5. *Perform a factory reset*: If none of the above steps resolve the issue, consider performing a factory reset. However, this will erase all data, so be sure to back up your device before doing so.

Additional Tips
1. *Check for physical damage*: Inspect your device for any signs of physical damage that could be affecting network connectivity.
2. *Use a different SIM card or network*: Try using a different SIM card or network to isolate the issue.
3. *Contact Samsung support*: Reach out to Samsung's customer support team for further assistance.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
0 Likes
Galaxy A
It happens Bcoz of software bugs.. Do some proper network settings again.. You also need latest software with you.. If you going for factory reset then take proper back up of yours cell
. Still issues better contact samsung customer care 🙏 🙏
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issue by using the below given link.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

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jaik12
Active Level 4
Galaxy A
Are you still facing this issue.? I am still facing
0 Likes