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Galaxy A
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4 weeks ago in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we want to inform you that the VoNR (Voice Over 5G) feature is supported by your device, as of now it is only working with Jio Network, and Airtel / VI has not been implemented yet.
● Kindly enable the setting by the below path:
Settings > Connection > Mobile Network > VoNR (Voice Over 5G).
Note: By default, this option will be off, so you have to on it manually. However, If still can't use kindly contact the network operator once, to make sure there is no issue from their end.
Please perform the below-mentioned troubleshooting steps, these may help in resolving your device network concern.
● Galaxy device internet issue: https://www.samsung.com/in/support/mobile-devices/how-to-troubleshoot-mobile-data-issues/
● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
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4 weeks ago in
Galaxy A