I’ve been using the Samsung Galaxy A55 5G for around 7–8 months now, and overall the experience has been smooth and satisfying. Performance, display, and daily usage are all up to the mark.
However, after the latest software update, I started facing an issue where both SIM networks disappear automatically for 2–3 minutes and then come back. I use dual SIMs, and this happens randomly.
Requesting Samsung to kindly look into this issue in the next update. Otherwise, the device is working great!
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update maybe fix it by Samsung team soon. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
We appreciate you taking the time to share valuable comments and taking your valuable feedback. We are continuously working to make our products better and more efficient.
Kindly share the log file regarding issues. Also, share video clips and images for better understanding. This will help us to further investigate and resolve your issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
