My Samsung Galaxy A33 5G suddenly reboot automatically

[Akhil100]

My Samsung Galaxy A33 5G suddenly rebooted automatically this afternoon at 3:10 PM. Nothing serious happened, but I want to know why it’s happened. Does anyone have any idea why it is happening. 

Also, I haven't received february and March 2024 security updates. Does anyone have any reason why it is happening with my smartphone.

[VarunKapoor]

You can backup ur device and do the factory reset then check if still facing the same issue, coz i was also facing the same samsung executive advised me to do this now its working perfectly

[ѵօϲɑӀ4ӀօϲɑӀ]

Goto Settings> Device Care> Auto Optimization. There you can see if your device was rebooted by system or something else.

[Kantika]

If you have enabled auto optimization, it will automatically reboot whenever system feels it to be optimized.

[Akhil100]

Nope I checked it's turned off

[Sayan_SS_]

May Be You Have Enabled Auto Optimization.
You Can Turn It Off By The Following Steps:-
Open Setting>>Device Care>>Auto Optimization>>Turn it Off & If It is Turned Off But it The Device Rebooted Then Please Complain To Samsung Support Through Samsung Member

[Akhil100]

No I didn't

[Sayan_SS_]

As You Have Not Turned On Auto Optimization Please Complain To Samsung Support.
To Complain To Samsung Support Follow The Steps:-
Open Samsung Member→Click on Support Present Below→Click on Report→Type Your Report And Clip The Image Through The Clip Button Present Above→Click on Send

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that in some cases regular OS upgrades may cause delays to planned security updates. However, you can rest assured the OS upgrades will include up-to-date security patches when delivered.

Kindly perform the following steps to resolve your auto reboot issue.

Kindly use a genuine Samsung charger.
We always recommend using a genuine Samsung charger for charging your device.

There are two methods to disable the auto restart function
1- Tap on Settings> General management>Reset > Disable Auto restart (if enabled)> Auto restart disabled.
2- Tap on Settings> Battery and device care> Three dots> Automation> Auto restart at set times if enabled.

If you are facing this issue after installing any new application then uninstall that application.
Tap on Settings> Apps > desired app> Uninstall> Ok.

Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

Reset settings: Tap on Settings>General Management> Reset and then tap on Reset settings.

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[TanmayRajThakur123]

Bro it's auto optimization feature if it disturbs you then turn it off in device care