Original topic:

Mother board issue in my A52s

(Topic created on: 05-28-2024 08:09 PM)
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Gunaseelandhanush
Active Level 1
Options
Galaxy A
My phone is getting switched off automatically when the charger is plugged in. When it is switched off the phone is not charging it is simply restarting continuously.

I took it to the service center where they have asked me to change the mother board which would cost me 9000. I bought this phone only 2 years ago for 36000 and if the mother board cannot withstand a period of 2 years why should I buy this phone for that amount and spend my money again to replace a part of it.

I need free replacement of the motherboard.
15 Comments
mojz
Active Level 7
Galaxy A
Already I changed motherboard in my A52s under warranty I think use chip quality Product.
Galaxy A
What was the problem in your motherboard?
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mojz
Active Level 7
Galaxy A
Mobile Dead.
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plainblack
Active Level 1
Galaxy A
Hi, I had same problem. I bought my a52s in August 2022. Last year in October I was charging my phone using non samsung fast charger,suddenly my phone started to heat like pan and charge drained very fast and switched off, I took it to service center and they Said mother board has sorted out. They asked me for 14k. I refused and gave it some bazaar shop. They too said the IC is gone and need to be replaced but IC for samsung is not available anywhere. I gave my phone there and waited for IC board for a month, after 40 days I got my IC from Bengaluru and I got my battery replaced. All gone well and my mobile is back and I spent just 3000
_ahsan_
Active Level 1
Galaxy A
Is it still working properly
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, you have already visited the service center and they have guided you through the information regarding the part replacement after the physical inspection of your device. And, the charges are applicable to the repair which was already confirmed by the service team for repairing the out-of-warranty products.

Warm Regards,
Samsung Customer Support

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