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10-20-2024 09:15 PM in
Galaxy A
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10-21-2024 09:28 AM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your concern, we want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. The issue could occur due to usage and various other factors, in case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues. However, you have already visited the service center, where our team provided guidance after inspecting your device regarding the parts replacement. So, the charges applicable to the repair which was confirmed by the service team. They will provide you with original parts at a genuine cost.
Warm Regards,
Samsung Customer Support
