Original topic:

Is this a common quality problem in Samsung phone?!

(Topic created on: 03-14-2024 01:37 AM)
683 Views
ZenGuru
Active Level 4
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Galaxy A
I had two Samsung phone A52 & 52s bought for me and mom. I was big fan all my family i bought Samsung devices only.


Surprisingly both had problem that back panel came out around 2 year. I have spigen back cover I don't exactly when they came open. Thinking probably due to heat the sealant causes this issue. I see few others also had the same issue in this forum.

Now a days cell phones are designed not even to last for two years. M series are even worse they brick after 2-3 years service centre simply say need mother board replacement and suggest you better buy new phone rather. 

Hit like here if you too face this and support to make samsung long lasting phones. I really hate on seeing number old phones accumulating e waste. Oh man it is bad.


3 Comments
MrAKS
Active Level 9
Galaxy A
i also have samsung phones. not facing any problem
0 Likes
goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report for this issue and go to service center for repaste body. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the issue could occur due to usage and various other factors, however, it is our best endeavor to provide you with an impeccable product experience at Samsung. Our products pass through rigorous quality checks which are globally recognized.

We request you kindly visit the service center for a physical inspection of your device. So that they can check the exact issue with the device and fix it at the earliest. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support