Original topic:

Issue in SIM Card Slot Galaxy A54 5G (Updated/Resolved)

(Topic created on: 11-22-2024 12:33 AM)
901 Views
ArpitShivhare
Active Level 7
Options
Galaxy A
I am facing mobile network issue when using BSNL 2G in SIM Slot 1, it gives me Emergency Calls only in my Samsung Galaxy A54 5G.

But if i use the same SIM in SIM Card Slot 2, it gives me full network coverage.

Tried to use different SIM card in SIM Slot 1, getting Emergency calls only for them as well.

I have other mobile phones as well tried the same scenario for them as well but no issues in them.

Tried below things: 

Reset mobile network settings 
Reset APN Settings 
Restarted my device 

Please help me or suggest me how to fix the issue.

Update:
This issue started with Google Play Security Update. And today (5 December 2024) when I updated my device with the Google Play Security Update November Patch, the issue was resolved.
15 Comments
piyussh07
Expert Level 5
Galaxy A
Which option you selected? 1732323357905_1732323357898_0.jpg
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ArpitShivhare
Active Level 7
Galaxy A
2G only
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piyussh07
Expert Level 5
Galaxy A
Agar 3rd option hi choose kra to kuch farak pdega?
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ArpitShivhare
Active Level 7
Galaxy A
The location where I live there js no/low 3G network, can't use it
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, you have already done the possible troubleshooting steps on your device but still facing issue. So, we would request you kindly visit the service centre and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

ArpitShivhare
Active Level 7
Galaxy A
This issue started with Google Play Security Update. And today (5 December 2024) when I updated my device with the Google Play Security Update November Patch, the issue was resolved.
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