Original topic:

Issue in SIM Card Slot Galaxy A54 5G (Updated/Resolved)

(Topic created on: a month ago)
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ArpitShivhare
Active Level 7
Options
Galaxy A
I am facing mobile network issue when using BSNL 2G in SIM Slot 1, it gives me Emergency Calls only in my Samsung Galaxy A54 5G.

But if i use the same SIM in SIM Card Slot 2, it gives me full network coverage.

Tried to use different SIM card in SIM Slot 1, getting Emergency calls only for them as well.

I have other mobile phones as well tried the same scenario for them as well but no issues in them.

Tried below things: 

Reset mobile network settings 
Reset APN Settings 
Restarted my device 

Please help me or suggest me how to fix the issue.

Update:
This issue started with Google Play Security Update. And today (5 December 2024) when I updated my device with the Google Play Security Update November Patch, the issue was resolved.
15 Comments
Soham30
Active Level 5
Galaxy A
Bro I am from Kolkata circle. There is BSNL volte 4G is active area
ArpitShivhare
Active Level 7
Galaxy A
In my city BSNL 4G with VoLTE is available but it is not stable as of now have to face call drop.
That's why 2G network is important for me.
0 Likes
Wodehouse
Active Level 10
Galaxy A
The issue seems to be specific to SIM Slot 1 on your Samsung Galaxy A54 5G. Let's dive deeper:

*Possible Causes*

1. *SIM Slot 1 hardware issue*: There might be a problem with the physical SIM Slot 1, preventing it from recognizing the SIM card properly.
2. *Software configuration issue*: The issue could be related to the phone's software configuration, specifically with SIM Slot 1.
3. *SIM card compatibility*: Although you've tried different SIM cards, it's possible that there's an issue with the SIM cards themselves or their compatibility with your phone.

*Additional Troubleshooting Steps*

1. *Check for software updates*: Ensure your phone is running the latest software. Go to _Settings_ > _Software update_ > _Download and install_.
2. *Reset SIM Slot 1 settings*: Try resetting the SIM Slot 1 settings to their default values. Go to _Settings_ > _Connections_ > _SIM card manager_ > _SIM Slot 1_ > _Reset settings_.
3. *Disable and re-enable SIM Slot 1*: Try disabling SIM Slot 1 and then re-enabling it. Go to _Settings_ > _Connections_ > _SIM card manager_ > _SIM Slot 1_ > _Disable_ > _Enable_.
4. *Visit a Samsung authorized service center*: If none of the above steps resolve the issue, it's possible that there's a hardware problem with SIM Slot 1. Visit a Samsung authorized service center for further assistance.

*Additional Tips*

1. *Try using a different SIM adapter*: If you're using a SIM adapter, try using a different one to rule out any issues with the adapter.
2. *Check for dust or debris in SIM Slot 1*: Ensure that SIM Slot 1 is free from dust or debris, which could be causing the issue.

I hope these additional steps help resolve the issue with SIM Slot 1 on your Samsung Galaxy A54 5G.

If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots. Thank you 😊
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piyussh07
Expert Level 5
Galaxy A
Gpt😂
ArpitShivhare
Active Level 7
Galaxy A
Zor zor se bolke sabko scheme bta do 🤣
Galaxy A
Select 2g only mode for your bsnl sim.
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ArpitShivhare
Active Level 7
Galaxy A
Did the same, after few mins I get Emergency calls only.
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Prasad0507
Active Level 8
Galaxy A
🙏
0 Likes
ArpitShivhare
Active Level 7
Galaxy A
?
0 Likes