Original topic:

Software update stuck since 2 months

(Topic created on: 04-23-2025 11:15 PM)
77 Views
Shahvivek12
Beginner Level 3
Options
Galaxy A
Hello Community,

Need help with downloading the march 1 update on my Samsung Galaxy A55.

It is stuck for last 2 months. Screenshot below.

Appreciate any help in getting it resolved

image


image



4 Comments
Amit_ALPHA670
Active Level 7
Galaxy A
Bro goo to serve centre..
0 Likes
Suryansh112
Active Level 4
Galaxy A
Take the backup factory reset the phone then try
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Kindly check the device in different locations/network coverage areas.

● Check Mobile Network: Settings> Connections>Mobile networks> Network mode> Select 5G/LTE/3G/2G (auto connect).

● Kindly make sure your device properly connected with networks.

● Kindly try after restart the device once.

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes
Janmajaya123
Active Level 10
Galaxy A
Let’s make some noise, Galaxy A55 & Others users!
If you’re facing any issues — overheating, battery drain — this is your moment to speak up.
Samsung needs to listen. Support the movement below:
Click now: https://r2.community.samsung.com/t5/Galaxy-A/Samsung-s-Response-Isn-t-Enough-Look-What-They-Said/td-...
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