Original topic:

The A36 has suddenly started to be laggy in performance with post 3 months.

(Topic created on: a week ago)
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NikunjSolanki36
Active Level 1
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Galaxy A
The A36 is lagging a lot in normal usage just after 3 months of purchase. The phone was already slow out of the box and now it just delays performing the command. 
8 Comments
084835102
Active Level 6
Galaxy A
6
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goodthings
Expert Level 5
Galaxy A
Please reset all settings in general management settings also flight ✈️ mode on and off one time also optimize your's device in device care too also clear cache of all apps manually also update your's all apps too then try to it's again. If you like please accept it as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
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Galaxy A
Tried that. It has started post connecting with car audio.
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goodthings
Expert Level 5
Galaxy A
You're welcome to here.
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Shuku143ku
Active Level 3
Galaxy A
No.. i also have a36 but i am not facing any issue about that
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Galaxy A
Lucky you
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cs_member10
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Check space availability: Settings > Battery and device Care > Storage.

● Check RAM in your device: Settings > Battery and device Care > Memory.

● Check app cache: Settings > Device care > Storage > CLEAN NOW.

● Clear cache memory of a particular application: Settings > Apps > pick the app > Storage > Clear Cache.

● Close Background Apps.

● Remove third-party applications.

● Remove memory card: Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount.

● Remove third-party accessories.

● Kindly disable Power saving mode( if enable).

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember the password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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